Below are some basic types of errors that can occur when you upload your wholesale dropship products to Amazon.  You can use custom file services for Amazon Marketplace or Amazon Seller Central to help you save time in managing your products. 

Shortly after you have submitted your upload, you will receive an e-mail notification informing you that the upload has been accepted--or rejected due to a file error.

When your inventory upload is processed, you may view the results in your Seller Account. There, under the Manage Your Inventory heading, choose "Check the success of your inventory uploads" to view batches of your uploads, including their status.

The Error Log. The Error Log file is a tab-delimited report containing information regarding any errors and warnings in your batch upload. You can open it either with a text editor like Windows Notepad, or with a spreadsheet like Microsoft Excel. The Error Log will contain the row number of any applicable errors or warnings, the SKU, and the item name. It will also contain the message type (status message, data error, template error, etc.) and the message itself. You can use this information to fix any errors and reupload those rows.

The Quick Fix. The Quick Fix file allows you to download a tab-delimited report of your failed listings. It contains only the error rows that did not get uploaded to the site due to missing required information or inappropriate information. From here, you can fix the applicable errors and upload the file directly to us. Successfully uploaded listings from the Quick Fix file will appear in a new batch. A Quick Fix file will not appear for UIEE sellers; they will see a Summary or Error Log.

The Summary Log. The Summary Log appears if the file was uploaded with no errors or warnings, and gives a brief summary of the file.

Warnings. Warnings refer to listings that are still uploaded to our system, but whose appearance may be altered (e.g., your title exceeded the maximum characters allowed and has been truncated).

Errors. Errors refer to listings that contain inadequate or flawed information and are thus prevented from being uploaded to the site (e.g., they contain inappropriate language, are missing a required field, include no price, have an invalid product ID, etc.).

Batch ID. Clicking on the Batch ID number gives a list of each item successfully loaded to the site, including title and listing ID number, program, SKU, quantity, and price.

Below is a complete list of warnings and error messages and their meanings.

If a warning appears, the listing will still be accepted.

1. Maximum number of characters allowed for title is 80, rest is truncated (Text File Specific).

The title is too long and will be truncated into the description.

2. This listing did not contain enough information to be assigned an ISBN. (Booksellers using the Book Loader only.)

The listing did not contain enough information to allow Amazon.com to find a successful match.

3. Maximum number of characters allowed for TI is 80, rest is truncated (UIEE File Specific).

The title is too long and will be truncated into the description.

4. File has excess image URLs, max allowed is = X.

The item has more than the allowed number of image URLs. Additional image URLs will be ignored. One URL per listing is allowed.

5. Cannot link to an Amazon.com item, the external ID to ASINmapping is ambiguous.

The product ID is trying to map to an ASIN that has more than one UPC attached to it. The first applicable UPC will be used.

6. The column X is unknown.

The column X is unknown and will therefore be ignored.

7. Column X is repeated in the file.

Duplicate columns were found.

If there is an error message, the listing will not be accepted.

1.  The amount value in the column X is invalid.

The amount in column X is invalid (it is a negative amount, has too many decimals, etc.).

2. The ASIN provided is invalid.

The ASIN provided is incorrect or the file is set up improperly. Verify that the correct information is appearing under this heading.

3. Sorry, the price of X is too high for this Marketplace item. Please reenter a price that does not exceed X.XX dollars.

The price is too high and needs to be lowered.

4. The item(s) you were attempting to edit/cancel cannot be altered; it is either "sold" or a potential "pending" sale.

The item just purchased is going through the authorization process.

5. Listing of this item is restricted to authorized sellers only.

The manufacturer or Amazon.com has restricted certain sellers from selling against this item.

6. The value in the column X is empty.

Data is missing in column X.

7. The SKU X is marked for X, but it's already been closed.

An SKU was indicated for Add/Modify/Delete that is already closed.

8. The SKU X is marked for X, but it's not present in our system.

An SKU was marked as Delete or Modify, but the SKU doesn't currently exist in the seller's listings.

9. This is a bad UIEE file. Please verify if you have selected the right file type.

The file is either corrupted or not set up properly to be loaded as a UIEE file. The seller should verify that the settings are correct and retry the upload.

10. The item is invalid.

An internal error: the seller should try that SKU again with the same information.

11. The given image is invalid. Images should be of type .gif or .jpg. Only image paths starting with http:// are allowed. The error message "Invalid value for attribute image-url" also fits in this situation.

The image path doesn't fit the correct format.  

12. The price of the item exceeds the Amazon.com easy pay limit.

The price is over $2,500--it cannot be listed at Amazon.com, as Amazon Payments transactions are limited to $2,500.

13. Internal error: The item has bad state.

An internal error: the seller should send the file to us again at a later time.

14. Couldn't find active exchange for this item!

This SKU is not active.

15. There is already a record with the same SKU.

The seller has two active listings with the same SKU and must change one of the affected entries, or the SKU is duplicated in the file.

16. Required column X is missing.

A required column is missing.

17. The value of the column X was not recognized.

The value in column X was not recognized.

18. The X cannot be modified, using the old value.

Indicates that the price or something similar cannot be modified and the old value will be used. For example, the new price is above the minimum required.